Human-centricExperience Solutions.

Businesses face a challenging question this time of year: ‘Where should we invest time and resources for the year ahead?’ What if you could re-focus your organization to discover what matters most to customers and your employees so you know more precisely where to invest and disinvest? The methodology in Human-centered Design does exactly that.

We have launched our 7th annual survey. Here is a first look at the research we will share, focusing on the rapid growth of HX roles, and what companies and HX Leaders are doing to build new capabilities and support a transformation to new, more effective ways of working.

Discover the power of HXWize and Smaply. Smaply was the first to introduce online Maps and now with Smaply 3.0 the most powerful Journey Map Ops software. Identify & manage KPI’s for all your Journey Teams, and manage your Product Backlog. HXWize coaches and help you operationalize and transform your organization in this way of working. You get human-centric solutions and Wow Moments with lasting impact!